Refund & Return Policy – Globar Gear Inc.
At Globar Gear Inc., your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
1. Eligibility for Returns
You can request a return within 7 days of receiving your order.
Items must be unused, in their original packaging, and in the same condition as received.
Proof of purchase (order ID or invoice) is required.
2. Non-Returnable Items
We cannot accept returns for:
Products damaged due to misuse or mishandling.
Items purchased during clearance sales or marked as “non-returnable.”
Customized or special-order cubes.
3. Return Process
Contact our support team at globalgearinc@gmail.com with your order details and reason for return.
Our team will provide return instructions and shipping details.
Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
4. Refund Process
Approved refunds will be processed to your original payment method within 7–10 business days.
Shipping charges are non-refundable.
If your order qualified for free shipping, the actual shipping cost may be deducted from your refund.
5. Damaged or Defective Products
If you receive a damaged or defective product, notify us within 48 hours of delivery with clear photos. We will arrange a replacement or issue a full refund at no extra cost.
6. Exchange Policy
We only replace items if they are defective, damaged, or incorrect. Exchanges are subject to product availability.
Contact Us for Returns & Refunds:
📧 gblgearinc@gmail.com
Effective Date: 10 August 2025
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